RETURN POLICY

Looking to Make a Return?

Please read our Return Policy below:

Return Policy

We can accept returns for up to 30 days after the date of purchase. Please refer to the following rules:

1. Items must be in original packaging, sealed, unopened, and unused. We will not accept returns for opened or used products.

2. Kiyoko Beauty charges $8.00 flat rate shipping on returns. Upon receipt of your returned package, we'll deduct the return shipping fee of $8.00 from your return order refund value.

3. Original shipping fees are non-refundable once tracking information is generated..

4. In the case of a defective product or allergic reaction, please contact us. 

How to Return 

Please send an email to hello@kiyoko.com with Return: [followed by your order number] as the subject line.

In the email, specify which item(s) you wish to return and we can set up the next steps.